The term"GEMMATEVA & CO","we," "us,"or"the company"refers to the owner of the website. The term"you"refers to the user, customer, or purchaser of our products. "Products" refer to any item available for sale onGEMMATEVA.com

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to cancel or refuse any order at our discretion.

Payments are securely processed through third-party payment providers. We do not store payment details.

If an issue arises with processing your payment, we will contact you before proceeding with the order.

Promo codes and discounts are only valid within the promotional period stated.

Only one promo code can be used per order unless explicitly stated otherwise.

• local orders include VAT in the total price.
• Orders shipped outside Israel may be subject to import taxes, customs duties, and other fees, which are the buyer’s responsibility.
• By placing an international order, you agree to comply with your country’s import regulations

• Prices are subject to change without notice.
• Orders can be canceled only before shipment. Once shipped, the Return Policy applies.
• You may return eligible items within 14 days of receipt, as per our Return Policy.

• All products are inspected before shipping to ensure quality.
• Gemstones and jewelry must remain in their original, unused condition to be eligible for a return.
• We do not provide warranties beyond those stated by manufacturers or our quality assurances

• Your personal data is handled in accordance with our Privacy Policy.

• We use encrypted servers and take security measures to protect your information.

• Estimated delivery times are provided at checkout. Delays may occur due to customs or logistics issues.

• Orders canceled before shipping are eligible for a full refund.

• If an item arrives damaged or defective, you must notify us within 48 hours with photographic evidence.
• Our liability is limited to the value of the product purchased. We are not responsible for indirect losses or damages.

We are not liable for failure to fulfill our obligations due to events beyond our control, such asnatural disasters, government actions, war, or supply chain disruptions.

• All content on GEMMATEVA.com, including images, text, and designs, is our intellectual property.
• You may not copy, reproduce, or distribute any content without our written consent.

Ownership of goods transfers to you once payment is completed and the order is shipped

Fraud Prevention]

Ownership of goodstransfers to youonce payment is completed and the order is shipped

These Terms are governed by the local laws

Any disputes shall be resolved in the appropriate local courts

We reserve the right to suspend or terminate access to our website or services if a user violates these Terms.

We may update these Terms at any time. The latest version will always be available at GEMMATEVA.com.