
TERMS & CONDITIONS
By continuing to browse and use GEMMATEVA.com, you agree to comply with and be bound by the following Terms and Conditions of use. These Terms, along with our Privacy Policy, Return Policy, and Refund Policy, govern GEMMATEVA & CO's relationship with you in relation to this website.If you disagree with any part of these Terms and Conditions, please do not use our website.
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General Information
The term"GEMMATEVA & CO","we," "us,"or"the company"refers to the owner of the website. The term"you"refers to the user, customer, or purchaser of our products. "Products" refer to any item available for sale onGEMMATEVA.com
Order Confirmation & Payments
By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to cancel or refuse any order at our discretion.
Payments are securely processed through third-party payment providers. We do not store payment details.
If an issue arises with processing your payment, we will contact you before proceeding with the order.
Discounts and Promo Codes ...
Promo codes and discounts are only valid within the promotional period stated.
Only one promo code can be used per order unless explicitly stated otherwise.
Taxes & International Orders
- local orders include VAT in the total price.
- Orders shipped outside Israel may be subject to import taxes, customs duties, and other fees, which are the buyer’s responsibility.
- By placing an international order, you agree to comply with your country’s import regulations
Ordering, Pricing and Returns
- Prices are subject to change without notice.
- Orders can be canceled only before shipment. Once shipped, the Return Policy applies.
- You may return eligible items within 14 days of receipt, as per our Return Policy.
Warranty & Product Condition
- All products are inspected before shipping to ensure quality.
- Gemstones and jewelry must remain in their original, unused condition to be eligible for a return.
- We do not provide warranties beyond those stated by manufacturers or our quality assurances
Personal Information & Privacy
Your personal data is handled in accordance with our Privacy Policy.
We use encrypted servers and take security measures to protect your information.
Delivery and Cancellations ...
Estimated delivery times are provided at checkout. Delays may occur due to customs or logistics issues.
Orders canceled before shipping are eligible for a full refund.
Complaints & Liability
- If an item arrives damaged or defective, you must notify us within 48 hours with photographic evidence.
- Our liability is limited to the value of the product purchased. We are not responsible for indirect losses or damages.
Force Majeure
We are not liable for failure to fulfill our obligations due to events beyond our control, such asnatural disasters, government actions, war, or supply chain disruptions.
Intellectual Property
- All content on GEMMATEVA.com, including images, text, and designs, is our intellectual property.
- You may not copy, reproduce, or distribute any content without our written consent.
Ownership of Products
Ownership of goods transfers to you once payment is completed and the order is shipped
Fraud Prevention
Fraud Prevention]
Ownership of goodstransfers to youonce payment is completed and the order is shipped
Covering Law and Jurisdiction
These Terms are governed by the local laws
Any disputes shall be resolved in the appropriate local courts
Termination
We reserve the right to suspend or terminate access to our website or services if a user violates these Terms.
Amendments ...
We may update these Terms at any time. The latest version will always be available at GEMMATEVA.com.